Privacy Policy

Data controller

The data controller responsible for your personal data is the operator of this website, providing British English tone editing services. Our contact address: 25 Eccleston Pl, London SW1W 9NF, United Kingdom. You can reach us via the contact details on our contact page.

Legal basis and purposes

We process your data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect and use your data: (a) to perform our contract with you when you use our editing services; (b) with your consent when you contact us or agree to our cookie notice; (c) for our legitimate interests in running and improving our business, where those interests are not overridden by your rights. We do not sell your data or use it for marketing by third parties.

Data we collect

We may collect your name, email address and the content of your messages when you contact us or submit work. Manuscripts and attached files are used only to provide our editing service. We do not collect special category data (e.g. health, ethnicity) unless you include it in your manuscript; if so, we process it only as necessary to perform the service.

How we use your data

Your data is used to respond to enquiries, deliver editing services and communicate about your project. We may retain correspondence and project details for as long as necessary to fulfil our contract, comply with the law and resolve disputes (typically up to six years after the end of the contract for legal and accounting purposes). After that, we delete or anonymise your data.

Your rights under UK law

You have the right to: access your personal data; have it corrected or erased in certain circumstances; restrict or object to processing; and, where we rely on consent, to withdraw consent. You also have the right to data portability where it applies. To exercise these rights, contact us using the details on our contact page. You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority: ico.org.uk.

International transfers

We store and process your data in the United Kingdom. We do not routinely transfer your data outside the UK. If we ever need to do so, we will ensure appropriate safeguards are in place as required by UK GDPR.

Security

We take reasonable steps to keep your data secure. Communication over the internet is not fully secure; we encourage you to use secure channels when sending sensitive material.